"Are you paying twice
because your representative is nice?"
Many employers are paying twice for the
service work required when offering group health and other insurances. How?
First, the insurance department approves product rates to include a
service fee. This fee is included in all carriers’ product rates,
and is how a carrier pays their own representative’s salaries or a broker of
record’s compensation. Far too many times a carrier representative or a
broker is getting paid, even when they complete a minimal amount of service
Second, employers then must pay their
employees to do the service work they pay a carrier representative or a
broker to perform. It costs time and money to resolve everyday issues
like billing errors, resolving claim issues, preparing section 125 election
material, complying with COBRA and mini-COBRA laws, updating records,
evaluating carrier renewal proposals, answering coverage questions and
complying with new regulations.
Many times an employee wearing ten other
hats is then delegated work they have only general knowledge. When mistakes
or oversights are recognized, outsourced vendors are brought in. In worst
cases, employees are left to resolve issues themselves on the
employer's time. However it happens, the employer is paying twice
for the work that carriers pay a service representative to do. When given
the choice, most companies prefer a broker of record that steps up to
deliver the services that they pay for monthly.
Keep Your Current Insurance
If you choose to take advantage of our
services, you DO NOT need to change your current health insurance plan.
The only things that change are your broker and your level of service.
Your coverage and billing remain unchanged.
Customer Service Plus
In addition to five star customer services,
we also offer no charge access to COBRA and Mini-COBRA Administration,
Section 125 plan compliance, on site enrollment meetings, as well as many
other benefits and services.
At Stahl & Company, we don't mind working
for our pay. We recognize you have entrusted us to manage a top five
expense to your organization. When you call, you will hear a live
friendly voice, and speak with a caring individual who is actually
concerned about keeping you happy. We expect to deliver the services you
expect. Should we agree to work together, we promise to deliver the
services you expect and are already paying for.